Privacy Policy
Effective Date: July 30, 2026
This Privacy Policy explains how Zerobucks Management Consultants Private Limited (“Company”, “we”, “our”, or “us”) collects, uses, stores, and shares your personal information when you visit https://meramentor.co (“Website”) or use any of our services.
MeraMentor is a career services platform that provides ATS-friendly resume writing, resume review and optimization, resume referral services, and general career resources to help job seekers improve their professional profiles and increase their visibility in the job market.
We are committed to protecting your privacy and processing your personal information responsibly and in accordance with applicable laws.
By accessing our Website or using our Services, you agree to this Privacy Policy.
1. Who We Are
Company Name
Zerobucks Management Consultants Private Limited
GSTIN
03AABCZ2393R1ZR
Registered Office
Opp. Chajju Rochan Karkhana, Khushi Road, Barnala, Punjab – 148101, India
Website
https://meramentor.co
Email
team@meramentor.co
2. Information We Collect
We collect only the information necessary to provide our services.
Depending on the service you use, we may collect:
- Full Name
- Email Address
- Mobile Number
- Resume or CV
- Cover Letter (if provided)
- Employment History
- Educational Qualifications
- Professional Experience
- Skills and Certifications
- Career Preferences
- LinkedIn Profile (if voluntarily shared)
- Any other career-related information that you voluntarily provide
When you purchase a service, we may also maintain records relating to:
- Order details
- Service purchased
- Transaction reference
- Payment status
- Invoice details, where applicable
We do not store your debit card details, credit card details, UPI PIN, net banking credentials, or other sensitive payment information. Payments are securely processed through our authorized payment partners.
3. How We Collect Information
Information is collected when you:
- Place an order through our Website.
- Upload your resume or supporting documents.
- Complete contact or inquiry forms.
- Contact us by email.
- Request customer support.
- Purchase any of our services.
- Voluntarily provide career-related information.
Our Website may also automatically collect limited technical information such as browser type, device information, IP address, and server logs to operate and secure the Website.
4. How We Use Your Information
We use your information only for legitimate business purposes related to providing our services.
This includes:
- Delivering ATS Resume Writing Services.
- Reviewing and optimizing your resume.
- Providing Resume Referral Services.
- Communicating regarding your order.
- Responding to customer support requests.
- Processing payments.
- Generating invoices.
- Maintaining business records.
- Improving our services.
- Preventing fraud or misuse.
- Complying with legal obligations.
We do not sell your personal information.
5. Resume Referral Service
Our Resume Referral Service is designed to improve the visibility of your professional profile by sharing your resume with recruiters, hiring managers, employers, staffing firms, or recruitment agencies that may have relevant employment opportunities.
By purchasing or using this service, you authorize us to distribute the resume and career information that you voluntarily submit.
Information that may be shared includes:
- Name
- Email Address
- Mobile Number
- Resume
- Employment History
- Educational Qualifications
- Skills
- Professional Experience
- Other information contained in your resume
Your information is shared only for recruitment-related purposes.
Our Resume Referral Service does not guarantee:
- Job interviews
- Recruiter responses
- Selection
- Employment
- Placement
- Referrals from any specific company
We facilitate resume distribution only.
Once your resume has been shared with recruiters or employers, their handling of your information will be governed by their own privacy practices. We are not responsible for how independent organizations process your information after it has been shared at your request.
6. Resume Writing Services
When you purchase our ATS Resume Writing or Resume Review & Optimization services, we use the information you provide solely to prepare, edit, review, optimize, or improve your career documents.
You remain responsible for ensuring that the information provided is accurate, complete, and truthful.
We do not independently verify the information submitted by you.
Ownership of your resume and the information contained within it always remains with you.
7. Sharing Your Information
We do not sell, rent, or commercially disclose your personal information.
We may share your information only in the following situations:
Recruiters and Employers
If you purchase our Resume Referral Service, we will share your resume with recruiters, hiring managers, employers, or staffing agencies for recruitment-related purposes.
Service Providers
We may engage trusted third-party service providers for:
- Payment processing
- Website hosting
- Email communications
- Cloud infrastructure
- Technical support
- Security services
These providers may process your information only as necessary to perform services on our behalf.
Legal Compliance
We may disclose information where required by applicable law or legal process, or to protect our legal rights, prevent fraud, enforce our Terms and Conditions, or maintain the security of our Website and users.
Business Transfers
If our business undergoes a merger, acquisition, restructuring, investment, or sale, your information may be transferred to the acquiring entity, subject to applicable privacy laws.
8. Third-Party Services
Our Website may use third-party services including:
- Razorpay or other authorized payment gateways
- Google Workspace
- WordPress
- WooCommerce
- Website Hosting Providers
- Cloud Infrastructure Providers
- Website Security Services
- Meta Platforms for advertising and marketing
- Google Analytics or similar analytics services
These providers operate under their own privacy policies.
9. Cookies
Our Website may use cookies and similar technologies necessary for proper Website functionality.
Cookies may be used to:
- Maintain secure sessions
- Process purchases
- Remember shopping cart information
- Improve Website functionality
- Enhance security
- Analyze Website performance
Most browsers allow you to manage or disable cookies. Disabling cookies may affect certain Website features.
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information.
These measures include:
- HTTPS encryption
- Restricted access to customer information
- Secure business systems
- Password-protected accounts
- Secure email services
- Regular software updates and maintenance
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain personal information only as long as reasonably necessary to provide our services, comply with legal obligations, maintain business records, and resolve disputes.
Generally:
- Resume and career documents may be retained for up to 24 months after your last interaction.
- Payment and invoice records are retained as required under applicable tax and accounting laws.
- Customer communications may be retained for support and dispute resolution.
You may request deletion of your personal information where reasonably possible. However, resumes already shared with recruiters under the Resume Referral Service cannot be recalled or removed from third-party systems by us.
12. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where applicable.
- Raise privacy-related questions or complaints.
To exercise these rights, contact us at:
We may verify your identity before processing your request.
13. International Users
Although our business is based in India, our Website and Services may be accessed globally.
By using our Website, you understand and agree that your information may be processed and stored in India or other jurisdictions where our trusted service providers operate, subject to applicable legal requirements.
14. Children’s Privacy
Our Services are intended primarily for students, graduates, and professionals seeking employment opportunities.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe a child has submitted personal information through our Website, please contact us so we can take appropriate action.
15. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page together with the revised Effective Date.
Your continued use of our Website or Services constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Zerobucks Management Consultants Private Limited
Registered Office:
Opp. Chajju Rochan Karkhana, Khushi Road, Barnala, Punjab – 148101, India
Website: https://meramentor.co
Email: team@meramentor.co
17. Grievance Officer
For any privacy-related concerns or grievances, please contact:
Privacy Officer
Email: team@meramentor.co
We will make reasonable efforts to acknowledge and resolve your grievance within the timelines prescribed under applicable law.
18. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this Privacy Policy or the processing of personal information shall be subject to the exclusive jurisdiction of the competent courts in Punjab, India.
Last Updated: July 30, 2026
By using our Website or purchasing our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.